 |
Bi-monthly system auditing
and security hardening work |
|
Proactive uptime monitoring |
|
Ping Monitoring &
Email notification |
|
Email Notification
in event of downtime. Phone call notification available
on Rapid-Fire Programme. |
|
Hardware replacement
within 1 hours (4-hour guaranteed) & 24/7 intervention
|
|
World-class facilities
with redundant cooling & electricity (100% Uptime) |
|
24/7 emergency telephone
support |
|
100mbps network port |
|
Up to 8 IP addresses
with justification |
|
MRTG usage graph |
|
Server Root or Administrator
access |
|
Unlimited help requests
that do not require software work on the server |
|
Starting from 180 minutes
of software work per month |
|
Rapid-Fire
Programme (optional) for intensive IT management |
|
Choice
of Operating Systems & Control Panels |
